Returnable Items
- Stock Coroplast Banners
- Non-painted steel bench card sign holders
- 24" x 36" A-Frame and Sidewalk Stand holders
The above items are returnable for a refund under the following conditions:
- Claim is made within 30 days of receipt of order.
- You must contact us at (919) 577-9901 for return instructions.
- All returns must be in the original packaging.
- Return freight will NOT be paid by Clarity Connect unless the cause of return is manufacturers defect, shipping damage, or our error.
- Shipping charges are not refundable, unless the cause of return is manufacturers defect, shipping damage, or our error.
- All returns are subject to a 25% Restocking Fee for items returned for reasons other than damage/manufacturer defect. Refund amount will be minus 25% of the purchase price ($10 minimum).
Non-Returnable Items
Any items not listed above are non-returnable. This list includes, but is not limited to:
- Painted steel bench card sign holders
- Feather Flags
- Printed bench cards
- Vinyl banners
Non-returnable Items
All items not mentioned above are non-returnable except for manufacturers defect, shipping damage, or our error. Non-returnable items include, but are not limited to:
- Icon Font
- Bench Card Orders and Downloads
- Custom posters and banners
Please contact us if you wish to initiate a product return.
Xerox Printers:
For manufacturers defect, please contact Xerox Support at 1-800-835-6100. You will need the printer's Serial Number when you call.
If damanged during shipping, please contact Garden Center Marketing at support@clarity-connect.com
